For more than 30 years, PPC magazine has been on job sites throughout the U.S. and Canada asking residential and commercial paint pros to share their stories. In our Pro to Pro column, we recap some of the best advice contractors have received and passed on over the last three decades. THIS TIME: Kevin Nolan, Nolan Painting, Philadelphia, Pennsylvania: Continue reading Pro to Pro with Kevin Nolan: Everyday Excellence
Has COVID-19 altered your job site activity? Turn your attention to developing and refining a training program for new employees. Continue reading Training Tips for Isolated Times
“Customer service is having a policy for dealing with the small percentage of clients that are very, very difficult to please,” says Kevin Nolan of Nolan Painting. In this episode of our Pro on the Go video series, we talk with Kevin about one of the most effective ways his company has found to measure customer satisfaction and improve service.
Continue reading Pro Tips: Use a Report Card to Improve Customer Satisfaction (video)
Professional painting contractors teamed up with Sherwin-Williams to transform community spaces across the continent with paint and color during National Painting Week in 2018. In all, more than 200 community spaces across North America were given fresh coats of paint as part of Sherwin-Williams seventh annual National Painting Week, which ran from May 25 to June 4.
Continue reading Pro Painters Give Back to their Communities for National Painting Week
Want to build your brand and give something back to your community? National Painting Week is a perfect opportunity to do both. This year’s nationwide event, sponsored by Sherwin-Williams, is scheduled for May 25-June 4. Continue reading Get Ready to Paint It Forward in 2018
