Tag Archives: best business advice

‘I’m Stuck in the Weeds and Can’t Get Out! The Micromanager’s Recovery Guide

Do you have micromanaging tendencies? With a little self-awareness and some hard work, you can learn to let go. This 7-step approach will help you do it. Continue reading ‘I’m Stuck in the Weeds and Can’t Get Out! The Micromanager’s Recovery Guide

Contractor Q&A: Andrew Campagnone on Giving Back and What it Takes to Be a Pro

For more than 30 years, PPC magazine has been on job sites throughout the U.S. and Canada asking residential and commercial paint pros to share their stories. This issue: Andrew Campagnone, owner of Finished Work Painting in Swansea, Massachusetts. Continue reading Contractor Q&A: Andrew Campagnone on Giving Back and What it Takes to Be a Pro

Pro to Pro with Sher Payne: A Passion for Painting

For more than 30 years, PPC magazine has been on job sites throughout the U.S. and Canada asking residential and commercial paint pros to share their stories. In our Pro to Pro column, we recap some of the best advice contractors have received and passed on over the last three decades. THIS TIME: Sher Payne, Perfeck Painting by Sher, Midway, Texas: Continue reading Pro to Pro with Sher Payne: A Passion for Painting

Pro to Pro with Kevin Nolan: Everyday Excellence

For more than 30 years, PPC magazine has been on job sites throughout the U.S. and Canada asking residential and commercial paint pros to share their stories. In our Pro to Pro column, we recap some of the best advice contractors have received and passed on over the last three decades. THIS TIME: Kevin Nolan, Nolan Painting, Philadelphia, Pennsylvania: Continue reading Pro to Pro with Kevin Nolan: Everyday Excellence

Pro to Pro with Paul Gallo: Don’t Avoid Adversity

For more than 30 years, PPC magazine has been on job sites throughout the U.S. and Canada asking residential and commercial paint pros to share their stories. In our Pro to Pro column, we recap some of the best advice contractors have received and passed on over the last three decades.

THIS TIME: Paul Gallo, Magic Brush Painting, Rutland, Vermont: Continue reading Pro to Pro with Paul Gallo: Don’t Avoid Adversity

Pro to Pro with Jonathan Zawacki: Do Only What You Do Well

For 30 years, PPC magazine has been on job sites throughout the U.S. and Canada asking residential and commercial paint pros to share their stories. In our Pro to Pro column, we recap some of the best advice contractors have received and passed on over the last three decades.

THIS TIME: Jonathan Zawacki, Hands On Painters, Baltimore, Maryland: Continue reading Pro to Pro with Jonathan Zawacki: Do Only What You Do Well

Contractor Q&A: Jason Phillips on Building a Team and the Benefits of Adding Roofing and Gutter Services

Jason Phillips is the owner of Phillips Home Improvements. Based in Plano, Texas, the company has been refreshing and rehabilitating homes for more than 20 years to build a quality reputation in the Dallas-Fort Worth Metroplex. They hold an A+ rating with the Better Business Bureau and were awarded the 2019 Torch Award for Ethics. PPC editor Mike Starling sat down with Jason to learn more about how he grew his business into the success story it is today. Continue reading Contractor Q&A: Jason Phillips on Building a Team and the Benefits of Adding Roofing and Gutter Services

Pro to Pro with Garret Abeyta: Put Down the Brush!

For more than 30 years, PPC magazine has been on job sites throughout the U.S. and Canada asking residential and commercial paint pros to share their stories. In our Pro to Pro column, we recap some of the best advice contractors have received and passed on over the last three decades.

This time: Garret Abeyta, Abeyta Painting, LLC, Tucson, Arizona. Continue reading Pro to Pro with Garret Abeyta: Put Down the Brush!

Contractor Q&A: Rob Waller on Passion, Pride and the Challenges of the Painting Trade

Rob Waller has been a professional painter for more than 30 years. He lives in the Charleston, South Carolina area, where he owns and operates Waller Painting. The company employs 24 painters. Continue reading Contractor Q&A: Rob Waller on Passion, Pride and the Challenges of the Painting Trade

Pro Tips: Use a Report Card to Improve Customer Satisfaction (video)

“Customer service is having a policy for dealing with the small percentage of clients that are very, very difficult to please,” says Kevin Nolan of Nolan Painting. In this episode of our Pro on the Go video series, we talk with Kevin about one of the most effective ways his company has found to measure customer satisfaction and improve service.
Continue reading Pro Tips: Use a Report Card to Improve Customer Satisfaction (video)

Go the Extra Mile: 3 Contractors Share Their Secrets for Generating Repeat Business

“My painter does such a great job for me. The next time I need something painted, I wouldn’t even consider going to anyone else.”

Do your customers talk about you this way? To make sure they do, incorporate some of these winning customer service strategies into your business practices when you complete your next job.
Continue reading Go the Extra Mile: 3 Contractors Share Their Secrets for Generating Repeat Business

7 Steps for Solving Business Problems, or Learning How to Eat an Elephant

Successful people all do one thing: they solve problems. They don’t just stare at a problem and wish it would go away. In this article, Mitzi Perdue, author of How to Make Your Family Business Last, shares her seven steps for solving your business problems. Continue reading 7 Steps for Solving Business Problems, or Learning How to Eat an Elephant

Contractor Q&A: Chuck Kocinski on Training, Turning Points and Video Marketing

Based in Parma, Ohio, Paint Medics Inc. specializes in residential and commercial repaints, aluminum/vinyl siding refinishing, and deck and fence staining. PPC sat down with owner Chuck Kocinski to find out a little bit of what he’s learned as a professional painting contractor over the past 30 years. Continue reading Contractor Q&A: Chuck Kocinski on Training, Turning Points and Video Marketing

Contractor Q&A: Tanya Leftwich on the Challenges and Rewards of Working in a Male-Dominated Trade

Tanya Leftwich owns Painting By Tanya, an interior painting business located in York, Pennsylvania. PPC sat down with her to find out a little bit of what she’s learned as a professional painting contractor. Continue reading Contractor Q&A: Tanya Leftwich on the Challenges and Rewards of Working in a Male-Dominated Trade