Tag Archives: Fall 2019

Don’t Worry About the Weather: How to paint with confidence no matter what the forecast

< 1 min read

Worried about the weather? With Resilience® Exterior Acrylic Latex, the threat of rain or dew will not slow down or delay your job because it is specially formulated with breakthrough MoistureGuard™ Technology. Continue reading Don’t Worry About the Weather: How to paint with confidence no matter what the forecast

Pro Tips: Use a Report Card to Improve Customer Satisfaction (video)

2 min read

“Customer service is having a policy for dealing with the small percentage of clients that are very, very difficult to please,” says Kevin Nolan of Nolan Painting. In this episode of our Pro on the Go video series, we talk with Kevin about one of the most effective ways his company has found to measure customer satisfaction and improve service.
Continue reading Pro Tips: Use a Report Card to Improve Customer Satisfaction (video)

Contractor Q&A: Joe Ferrera on Building a Good Team, Keeping Up with Technology and Painting Some of Hawaii’s Biggest Jobs

3 min read

Painting was going to just be a temporary job for Joe Ferrera (third from right above), but it became his lifelong career. We sat down with the owner of Consolidated Painting, LLC in Kapolei, Hawaii, to find out what he’s learned over his long career in the trade.
Continue reading Contractor Q&A: Joe Ferrera on Building a Good Team, Keeping Up with Technology and Painting Some of Hawaii’s Biggest Jobs