The trade organization pro painters have long known as the PDCA is now the PCA.
Continue reading PDCA is Now the PCA: Trade Association Pivots for the Future
Want to make 2020 a banner year for you and your painting business? Here are five ways to help ensure your company meets and exceeds the goals you’ve set for it. Continue reading 5 Ways to Run a Better Painting Business in 2020
In 2019, the U.S. Green Building Council (USGBC) unveiled its latest LEED guidelines, LEED v4.1. We sat down with Melissa Baker, USGBC senior vice president, to find out what that means for professional painting contractors.
Continue reading LEED V4.1: What Pro Painters Need to Know
“Customer service is having a policy for dealing with the small percentage of clients that are very, very difficult to please,” says Kevin Nolan of Nolan Painting. In this episode of our Pro on the Go video series, we talk with Kevin about one of the most effective ways his company has found to measure customer satisfaction and improve service.
Continue reading Pro Tips: Use a Report Card to Improve Customer Satisfaction (video)
Friends, family, employees and colleagues are great places to look when you’re hiring. But are you making the most of your network?
Continue reading Recruitment & Retention: How to Get Better at Networking to Make Better Hires
