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Containing Callbacks

How to reduce their frequency — and deal with them when they occur

Callbacks are a drain on profitability and productivity, not to mention the potential damage unsatisfied customers can do to your reputation and brand in referrals and social media. Continue reading Containing Callbacks

Reach More Prospects with Video

It’s a fun, easy way to grow customer confidence in your services

Looking to make a bigger impact with your marketing efforts? Many contractors are turning to video, which they are using to connect with customers and prospects on websites and social media channels such as YouTube and Facebook. Continue reading Reach More Prospects with Video