For more than 30 years, PPC magazine has been on job sites throughout the U.S. and Canada asking residential and commercial paint pros to share their stories. In our Pro to Pro column, we recap some of the best advice contractors have received and passed on over the last three decades. THIS TIME: Sher Payne, Perfeck Painting by Sher, Midway, Texas:
“Take pride in your work. When I go behind a painter, I can tell if the job was for the money or the love of the craft.”
“Go the extra mile for your customer and don’t get nitpicky about the money. Yes, we all need to make a living but there are just some things you just do just because.
“Help customers with the colors if you can. Do a follow-up call after about three days just to make sure everything looks alright and to make sure you didn’t miss anything. Leave their home looking more beautiful than it ever has before and you will always have a project to work on.”
–from the Summer 2016 issue of PPC magazine
Sher Payne was interviewed by Mike Starling, PPC Editor. Photography courtesy Perfeck Painting by Sher. ©2016, 2021 Northrbook Publishing. Read more of what pro painters have discovered on the job in the PPC What I’ve Learned archive.