Scott Long, owner of PME Painting in Gastonia, North Carolina, is always looking for ways to make his day easier. That’s why he created a mySW online profile and downloaded the Sherwin-Williams PRO app.
With these free digital tools, he can log on through the PRO app and use all the services of mySW like paying invoices, researching products, online ordering, and much more.
We sat down with Scott to learn how the use of the PRO app with his mySW account is making his day easier.
What were the specific challenges that you hoped it might help with?
At first, I used mySW to view invoices and make payments, and for researching products.
Today, I use the PRO app and log into mySW to order all my paint and materials, check order history, place reorders, check pricing when doing estimates, view invoices and make payments, check specs or MSDS. I am literally on mySW every day, and I do it all from my smartphone through the PRO app.
How does this work?
Each time an order is placed, I get a confirmation email that the order was received. I get an email when the order is in progress, and another when it’s ready for pickup. Upon creating an order, I can view pricing for each product, choose the quantity and sheen of the paint, and list the colors I want, including custom colors. Once the order is placed, it allows me to list a job name, and whether I would like to pick up the order or have it delivered.
How does having a mySW profile help you in your day-to-day business?
I can wait in line for lunch and order paint without calling anyone at the paint store. I can order paint anytime of the day or night. It is so convenient. It makes my job as a business owner hassle-free. No more waiting in line at the paint store, or calling in orders over the phone. By using mySW, the team at my store can view my order exactly how I want it, and when I need it.
Sign up and make mySW the star of your team
Call your Sherwin-Williams sales rep or stop by your local store and they will get you signed up. Or, sign up online at mysw.com.
The benefits of signing up for your mySW account:
- Saves every receipt and invoice – so you can stop chasing paper.
- Logs every purchase – no matter how many of our stores you buy from.
- Never forgets a color or product you’ve used – our expert service always by your side.
- Tracks your invoices – and lets you pay them from the palm of your hand.
- Keeps an eye on our inventory – so you don’t waste time going store to store.
- Helps you place orders directly from the job site – so you can keep working.
- Lets you know when your order is ready – and puts you at the front of the line for pick ups.
- Helps you reorder with a tap on your phone.
This article was originally published in the Winter 2018 issue of PPC magazine. Scott Long was interview by Mike Starling, PPC Editor. Read more about what pro painters have discovered on the job in the PPC What I’ve Learned archive.