Being female in what is still a male-dominated industry may seem like an obstacle to some. But it’s actually been just the opposite for Corissa Cook, who in just two years has built a thriving interior painting business serving the Pittsburgh area.
Continue reading An Eye for Detail: Pennsylvania Project Will Always Be One of This Paint Pro’s Top 10 Jobs
Tag Archives: Pennsylvania
‘Grow Fully, Lead Fully’: PCA Event Seeks to Empower Women Working in the Paint Industry
Being a woman in a male-dominated trade presents unique challenges and opportunities. During the first-ever Women in Paint Conference held last November, the Painting Contractors Association (PCA) invited female paint pros and industry leaders to the Gaylord Opryland Resort and Convention Center for a two-day event designed to cultivate growth and leadership skills that will propel them to new heights.
Continue reading ‘Grow Fully, Lead Fully’: PCA Event Seeks to Empower Women Working in the Paint Industry
Contractor Q&A: Corissa Cook Takes a Very Personal Path to Painting Success
For more than 30 years, PPC magazine has been on job sites throughout the U.S. and Canada asking residential and commercial paint pros to share their stories. This issue: Corissa Cook, who markets herself as The Painting Chick and specializes in interior painting in the Pittsburgh area.
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Training Tips for Isolated Times
Has COVID-19 altered your job site activity? Turn your attention to developing and refining a training program for new employees. Continue reading Training Tips for Isolated Times
Pro Tips: Use a Report Card to Improve Customer Satisfaction (video)
“Customer service is having a policy for dealing with the small percentage of clients that are very, very difficult to please,” says Kevin Nolan of Nolan Painting. In this episode of our Pro on the Go video series, we talk with Kevin about one of the most effective ways his company has found to measure customer satisfaction and improve service.
Continue reading Pro Tips: Use a Report Card to Improve Customer Satisfaction (video)