In 2019, the U.S. Green Building Council (USGBC) unveiled its latest LEED guidelines, LEED v4.1. We sat down with Melissa Baker, USGBC senior vice president, to find out what that means for professional painting contractors.
Continue reading LEED V4.1: What Pro Painters Need to Know
Pro Tips: Use a Report Card to Improve Customer Satisfaction (video)
“Customer service is having a policy for dealing with the small percentage of clients that are very, very difficult to please,” says Kevin Nolan of Nolan Painting. In this episode of our Pro on the Go video series, we talk with Kevin about one of the most effective ways his company has found to measure customer satisfaction and improve service.
Continue reading Pro Tips: Use a Report Card to Improve Customer Satisfaction (video)
Contractor Q&A: Joe Ferrera on Building a Good Team, Keeping Up with Technology and Painting Some of Hawaii’s Biggest Jobs
Painting was going to just be a temporary job for Joe Ferrera (third from right above), but it became his lifelong career. We sat down with the owner of Consolidated Painting, LLC in Kapolei, Hawaii, to find out what he’s learned over his long career in the trade.
Continue reading Contractor Q&A: Joe Ferrera on Building a Good Team, Keeping Up with Technology and Painting Some of Hawaii’s Biggest Jobs
Recruitment & Retention: How to Get Better at Networking to Make Better Hires
Friends, family, employees and colleagues are great places to look when you’re hiring. But are you making the most of your network?
Continue reading Recruitment & Retention: How to Get Better at Networking to Make Better Hires
Go the Extra Mile: 3 Contractors Share Their Secrets for Generating Repeat Business
“My painter does such a great job for me. The next time I need something painted, I wouldn’t even consider going to anyone else.”
Do your customers talk about you this way? To make sure they do, incorporate some of these winning customer service strategies into your business practices when you complete your next job.
Continue reading Go the Extra Mile: 3 Contractors Share Their Secrets for Generating Repeat Business
7 Steps for Solving Business Problems, or Learning How to Eat an Elephant
Successful people all do one thing: they solve problems. They don’t just stare at a problem and wish it would go away. In this article, Mitzi Perdue, author of How to Make Your Family Business Last, shares her seven steps for solving your business problems. Continue reading 7 Steps for Solving Business Problems, or Learning How to Eat an Elephant
Properly Preparing the Job Site
Prepping the job site properly means your customer’s home will be protected — and so will your reputation. Continue reading Properly Preparing the Job Site
How long do I need to wait to paint an exterior of a house after powerwashing?
Answers to pro painters’ most pressing questions by Rick Watson.
Continue reading How long do I need to wait to paint an exterior of a house after powerwashing?
How do I avoid shiners, halos and outlines without repainting the entire wall?
Answers to pro painters’ most pressing questions by Rick Watson.
Continue reading How do I avoid shiners, halos and outlines without repainting the entire wall?
Deck Finishes Selection Made Easy: The Top 6 Stains and Sealers for Your Job
Featuring premium Duckback® Technology, SuperDeck® stains and sealers create the impressive results your customers are looking for… and the easy application and fast drying time that helps you be more productive. These six coatings will help you tackle most deck jobs. Continue reading Deck Finishes Selection Made Easy: The Top 6 Stains and Sealers for Your Job
Contractor Q&A: Chuck Kocinski on Training, Turning Points and Video Marketing
Based in Parma, Ohio, Paint Medics Inc. specializes in residential and commercial repaints, aluminum/vinyl siding refinishing, and deck and fence staining. PPC sat down with owner Chuck Kocinski to find out a little bit of what he’s learned as a professional painting contractor over the past 30 years. Continue reading Contractor Q&A: Chuck Kocinski on Training, Turning Points and Video Marketing
The Top New Tools for Painters in 2019
Want your crews to be more productive? Here’s a roundup of the latest advances in paint application, surface prep and cleanup tools. All are available at your Sherwin-Williams store. You can find more equipment info on your PRO app or at the Sherwin-Williams contractor website. Continue reading The Top New Tools for Painters in 2019
The REAL Reason They Chose the Cheaper Price
In this article, Brandon Lewis, founder of the Academy for Professional Painting Contractors, shows how you can stop competing on price by focusing on the persuasive elements of your sales process. Continue reading The REAL Reason They Chose the Cheaper Price
Need Good Workers? Tap into Other Trades
Having a tough time finding the right employees for your residential or commercial painting business? It may be time to consider people working in other construction trades and service industries, says Art Snarzyk, owner of InnerView Advisors. Continue reading Need Good Workers? Tap into Other Trades
How to Use the Power of Storytelling to Make Better Hires
Can you use storytelling techniques to recruit better candidates for your painting company? Henry DeVries, CEO of Indie Books International, says yes. In this article, he shows how it’s done. Continue reading How to Use the Power of Storytelling to Make Better Hires
Contractor Q&A: Reaching New Heights with Carlos Devora
Carlos Devora, 28, is the founder and owner of Pro Painting Services, a painting company that has quickly reached professional success in and around Albuquerque, New Mexico. Emigrating to the United States at age 13 from Durango, Mexico, Carlos was 15 when entered the painting industry. Continue reading Contractor Q&A: Reaching New Heights with Carlos Devora
Deck Care FAQ: Your Questions Answered
In this article, PPC Ask Your ProPartner™ columnist Rick Watson answers five questions pro painters asked about deck care. Continue reading Deck Care FAQ: Your Questions Answered